Fatigue is a lack of energy that affects both mental and physical performance. It can be caused by insufficient sleep or physical exertion and may negatively affect reaction time, situational awareness, and attention.
How to Claim Fatigue
After using all available rest, if you are fatigued and unable to safely operate:
- Contact Crew Scheduling and state that you are “unable to operate due to fatigue.”
- If you cannot reach Crew Scheduling, try contacting the IFDM or use EZ Chat.
- You may be asked a few questions about the fatigue claim.
- You will be released to fatigue rest:
- Lineholders: 10 hours
- Reserves: 12 hours
- Once released, you must complete the fatigue rest before performing any other work action, including deadheading.
- After completing your fatigue rest, you have 48 hours to file the required Flight Attendant Fatigue Report (FAFR).
Filing Your Fatigue Report
Wait until your required rest is complete before filling out the FAFR.
Be detailed and include supporting information when available, such as:
- Pairing screenshots
- Photos, video, or audio documenting rest disruptions
- Hotel communications
- Names of hotel personnel
- Other documentation supporting the fatigue event
Include the basic Who, What, When, Where, and Why of what occurred.
After submitting the report, monitor your company email for any follow-up questions from the Fatigue Review Committee (FRC).
Failure to file the report may result in the fatigue claim being rejected. Failure to respond to requests for additional information may also affect the review.
Types of Fatigue Reports
Operational Fatigue
Fatigue related to company flight time, duty time, rest assignments, trip construction, hotel problems, or irregular operations within the Company’s control.
Non-Operational Fatigue
Fatigue resulting from circumstances not intentionally created by either the Flight Attendant or the Company, such as unforeseen sleep disruption.
Self-Induced Fatigue
Fatigue resulting from the Flight Attendant’s own actions or failure to reasonably plan for adequate rest. These events may be subject to Attendance and Reliability review.
Informational Fatigue
Used to report a situation that has the potential to create fatigue, even when the Flight Attendant does not ultimately become unable to operate.
Contributory Fatigue
An informational report where fatigue may have contributed to a crew error or safety event.
Flight Attendant Fatigue Report
The FAFR is a confidential reporting tool used to report fatigue events, concerns, or conditions that may contribute to fatigue.
Reports are reviewed through the Fatigue Review Committee process with personal identifying information removed.
Fatigue Program & FAFR:
Flight Attendant Fatigue Risk Management Program
Questions?
AFA Council 21 Main Office: (703) 260-0051
